At NOMARDIC, you have a cooling-off period of 14 days from the day of receipt of the entire order, stating the reason for exchanging or returning the order.

To exchange or return, follow the steps below.

1. Contact us via the contact page and request the return form. Don't forget to include your order number and full name.

2. Check if your order meets the specified conditions.

3. If possible, pack the items in the original packaging and add the completed return form to the box.

4. Deliver your package to the nearest post office and make sure you provide your package with a Track & Trace code. As sender, you are responsible for the shipment of your package.